Billing & Insurance

As a courtesy Rapid City Regional Hospital files insurance claims on your behalf. Patient Financial Services will file a claim to all insurance companies identified by you at the time of admission provided a balance is owed. The claims are filed in a sequential manner: primary insurance, secondary insurance and so on. Patient Financial Services will extend a grace period of 45 days allowing time for insurance processing. Patient Financial Services will send a statement to your attention, indicating the status of the account within 50 days.

You may request an itemized copy of your bill by placing a check in the box labeled "Please check and return if you would like to receive an itemized statement" on the SUMMARY OF SERVICES PERFORMED statement you receive.

Rapid City Regional Hospital ensures the accuracy of patient billings by performing audits on selective accounts. Audits are performed by a Registered Nurse. For more information on billing audits contact the Medical Auditor at 605-719-7626.

For more information and questions of your account contact Patient Financial Services at 605-719-7863 from 8 a.m. - 4:30 p.m. If you wish to talk to someone in person, representatives are available at Rapid City Regional Hospital from 8 a.m. to 5 p.m.

Pay Your Bill Online

For your convenience, we have created a place to quickly and securely pay your bills online. If you haven't used the system before, please read the quick tips below.

A few things you need to know before you start:

Patient Financial Services

As your community health care system, we are committed to providing comprehensive quality health care to you and your family. We want you to be informed about the billing policies, procedures and services available to you at Regional Health.

Medicare Patients